Frequently Asked Questions❓

1. What brands do you sell?
We offer a carefully selected range of trusted, high quality brands known for their performance and reliability in the industry. All our products are original and backed by manufacturer warranty.

2. Do you offer technical support?
As an authorized reseller we don't provide in-house technical support.However, all products we carry are backed by the official manufacture's warranty and support services. We'll gladly connect you with the right ressources to make sure you get the help you need. 

3. Are the printers ready to use out of the box? 
Yes. Most printers come pre-assembled and include everything to get started quickly. Basic setup steps lie leveling, calibration, or softwareinstallation may still be required. 

4. Where do you ship?
We ship nationwide across the United States with trusted logistics partners, ensuring reliable and timely delivery to all 50 states. We are currently not shipping outside the U.S. 

5. How long does shipping take?
Orders are typically processed within 24–48 hours. Delivery times range from 2 to 7 business days, depending on your location.

6. Is my purchase secure?
Absolutely. Our website uses SSL encryption and secure payment gateways to ensure all your transactions are 100% protected.

7. Can I pay in installments?
We don't offer in-house installment plans, but third-party financing options may be available depending on the product. 

8. What is your return policy?
We follow the manufacturer's official return and warranty guidelines for all 3D printers and equipment. Return are typically accepted only for unopened and unused products within 14 days of delivery. If your product arrives damaged, defective, or develops an issue during warranty, we will assist you in coordinating directly witht he manufaturer's support team to ensure a quick resolution. 

9. Do the printers come with a warranty?
Yes. all 3D printers include the official manufacturer's warranty, which covers defects and hardware issues. Warranty terms vary by brand, and we'll gladly help you connect with the manufacturer's support team if needed. 

10. Can I request a recommendation?
Of course! Whether you’re new to 3D printing or an experienced user, we’re happy to help. Contact us directly, and we’ll suggest the best machine for your needs.